OVERVIEW
At AB Fitness, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help. Please review our return policy below to ensure a smooth return process.
ELIGIBILITY FOR RETURNS
To be eligible for a return, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- The return request must be made within 1-2days of receiving the item.
Certain types of goods are exempt from being returned, including:
- Perishable items (e.g., food, flowers, newspapers, or magazines)
- Custom-made or personalized products
- Downloadable software products
- Health and personal care items (e.g., intimate or sanitary goods)
- Gift cards and non-returnable promotional items
RETURN PROCESS
To initiate a return, please follow these steps:
- Contact our customer service team at abfitnesscustomercare@gmail.com / 9053966337 within 1-2days of receiving your order to request a return authorization.
- Once your return is authorized, you will receive instructions on how to ship the item back to us.
- You are responsible for covering the cost of return shipping unless the item was damaged or defective upon arrival.
Please note that we must receive your returned item within 1-2days of return authorization.
REFUNDS
Once we receive your returned item, we will inspect it to ensure it meets our return conditions. If your return is approved, a refund will be processed to your original payment method within 1-2days
Please note that shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., damaged, defective, or incorrect item).
